Frequently Asked Questions

General

Frequently Asked Questions

We accept Paypal, Payoneer, Wise, and bank accounts.

 

We have a basic turnaround time of 24 hours. However, depending on the number of images, the complexity of services, etc. we'll inform you of the formatted deadlines accordingly. Check our Frequently Asked Questions for more information.

Yes, we often deal with Amazon sellers and hence, are well-equipped to handle such tasks.

 

If you are a new client at Fix Any Photo, you will receive the one images free of charge for each category of photos you usually work with.

If you are a new client at Fix Any Photo, you will receive the first two images free of charge for each category of photos you usually work with.

 

Provide creative concepts. Do all the designs from scratch. Unlimited revisions in every package. Friendly communication for any need.100% quality satisfaction in all works.

 

Use the “Get Quotation” form to send your images and instructions. We will get back to you within one business day. For express service on jobs you needed to be done yesterday, please send an email to: support@fixanyphoto.com

 

Turnaround time depends on the complexity level of your images and the quantity. We will let you know the turnaround time along with the quotation once we receive your pictures. In general, we provide 24 Hours TAT. Please let us know which TAT you need. Our basic turnaround times are 24 hours, 72 hours, and a week.

 

In the original format, or if a request is made we can return the file in a different format.

 

Sure, if you require fast delivery for your photo editing project, it's common for service providers such as Fix Any Photo to charge an extra fee for expedited delivery. This is because fast delivery requires additional resources and effort to complete the project quickly, which incurs additional costs for the service provider.

We are from Bangladesh, it’s a south asian country but we always provide our services all over the world with 10 years of experience.

You can send us images on any platform that is convenient for you. Our clients typically use WeTransfer, Dropbox, MyAirBridge, Google Drive, and other similar platforms to keep the same image resolutions.

No, we accept TIFF format alongside the usual JPG, PNG, and PSD format at Fix Any Photo.

We have many different packages for bulk orders and subsequent discounts. For instance - the average pricing goes down for clients who've put in orders for at least 1000 images.

Similarly, if the number goes over 2000 and more, they can enjoy better perks and facilities. To know about the bulk order discounts in detail, please revisit our pricing section.

Our executives are online 24/7 to help you out with any query. And under conditioned circumstances, we'll provide as many revisions as needed to meet your requirements. Contact us for more on social media like Facebook, Instagram, and Linkedin.

Our quotes are based on what we estimate would be the total working time that an expert hand requires to complete the task. We offer Discount/Flat rates for bulk orders. Check our Frequently Asked Questions for more information.

Firstly, we would like to state that your images are handled by highly qualified desktop publishing (DTP) professionals, and our experience has been that customer disappointment is a rare occurrence. However, in the unfortunate event of dissatisfaction, send us an email describing the problem and your requirements, and we will rectify the situation within a short time and at no extra cost. If you don’t like that, we will refund 100%.

No! We respect client confidentiality.

We normally finish up with trial projects within 6-12 hours after order acceptance. Factors like the variety of services, complexity, etc. heavily influence the turnaround time.

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